One is eligible for NDIS disability services if he/she has:

• Permanent Residency in Australia with a valid passport
• Permanent or temporary impairments that affect life
• The restrictions can only be tackled by external support

Most importantly, the individual has to be between 9 and 65 years of age.

Surely! Every NDIS plan we roll out for participants is flexible, and we change them with the change of your support needs with time.

Yes. Not only are our nurses experienced and qualified enough to deal with highly complex issues, but they are also trained to handle the latest medical kits, tools and equipment.

Our assistance with community involvement will help you to participate in your respective community, get scope to interact with people, make new friends, strike meaningful relations, develop various soft and social skills, practice new hobbies, and lead a social and interactive life. It also helps you develop that feeling of social inclusion, which is crucial for the development of your mind, body and spirit.

The transport expenses that are funded by NDIS include all the travelling you have to do to lead your life, in case you are not able to use public transport because of your mobility or other restrictions.

That’s the most unlikely event when you put stakes in us, for we engage only the best support provider for you taking into account your details. However, if by any chance you want to have your support worker changed, just let us know well in advance and we will do the needful for it.

We pay the transport allowance to your bank. The amount of allowance is calculated on the basis of your needs, compulsions and circumstances, and the amount is paid weekly, monthly or fortnightly. It is the contribution to your transportation expenses if you are not able to travel autonomously or use public transportation due to your mobility or other restrictions.

Yes, you do have this privilege. Our community involvement programs are customisable and can be adjusted according to your needs and preferences. We’ll help you take part in activities that best suit your unique interests and goals. In fact, you can do that on your own!

No, you can participate according to your convenience. AccessPlus Care Services caters to your comfort and ensures you engage in community activities just the way you choose.

While our community nursing services will be scheduled for you, we can extend our helping hands to provide you with emergency care. We always prioritise your urgent care needs.

Yes, we include palliative care in our community nursing support, ensuring appropriate pain management, expert emotional support, and enhanced comfort at every step.

Not at all! Our disability services are designed for both physical and mental disabilities, fostering an environment where you thrive with an enhanced mental and physical state.

No, we specifically cannot offer disability services to your carer. However, we at AccessPlus Care Services effectively collaborate with them to carefully understand your needs and goals and craft a personalised care plan. This often leads to peace of mind for carers.

Yes, we can certainly do that. We have access to cleaning products that keep you safe from allergic reactions and other health issues.

Yes, it is! If you only need assistance with laundry, we’re here to support you at every step. From washing to folding clothes, our team will do everything to give you the peace of mind you need.

While we’re dedicated to delivering specialised home care services to your doorstep, you should check with our team whether the 24/7 facility is available for you. Dial 0426 855 656 now to learn about this!

Our support workers have basic knowledge about technology setup. However, you should call us beforehand to learn whether they can set up your TV.

No, we don’t! If you want to modify your home and bring certain changes to support your mobility needs, check if your NDIS plan has it included. If not, you can connect with the NDIS for further help. However, our SIL services can improve your mobility without making any changes to your home.

Yes, surely! Our SIL support at AccessPlus Care Services encourages participants to share daily living with the ones they choose and feel a strong sense of inclusion every step of the way.

Absolutely! We prioritise specific needs and preferences for a driver and can arrange one who best suits them. We’ve got your back throughout your journey on the road.

If you want, you can! If you don’t want to share, we’ll make sure you don’t. Your choices and decisions are at the heart of our transport assistance.